CargoLine Quality Award 2021

The M&M organizations in Bulgaria and Latvia were honored with the CargoLine Quality Award 2021 for their excellent and reliable service in the CargoLine groupage network.

The picture shows, from left, Hristo Marinov, Deputy Manager M&M Bulgaria, Managing Director M&M Bulgaria Sacho Todorov, and Managing Director Cargomax Latvia, Dmitrijs Vorniku.

Kazakhstan: New courier fleet for EMEX and FedEx

In order better to meet the e-commerce boom and the resulting growing demand for parcel services, EMEX is investing in a larger vehicle fleet in Kazakhstan. EMEX is Militzer & Münch’s courier, express, and parcel service (CEP), as well as the exclusive partner of FedEx in the strategically important country between Asia and Europe.

Over the course of the year, EMEX will more than double its fleet by adding 36 courier vehicles. The CEP service provider is going to put the new vehicles into operation step by step. Half of the new courier vehicles will be branded with the EMEX logo, the other half with the FedEx logo. EMEX is deploying part of the fleet at its headquarters in Almaty, where the vehicles will replace the previous, leased delivery vans. Two vehicles each will be used by the company’s twelve branch offices spread throughout the country.

“With our expanded fleet, we can offer our customers an even better delivery service with even shorter transit times,” says Tatyana Vorobyeva, Managing Director of EMEX. “For the first time, we will operate our own transport vehicles at all our locations in Kazakhstan. This will also allow us to increase our brand awareness and strengthen our network as a whole.”

 

FedEx: partnership extended

FedEx shipments, which EMEX handles as an exclusive partner in Kazakhstan, generate ten percent of the company’s total revenue. In December 2021, EMEX was able to extend the exclusive contract with FedEx for several years.

Overall, EMEX looks back on a very good and stable business development. The CEP service provider is benefiting in particular from the strong growth of online trade in the wake of the corona pandemic. According to the Kazakh Bureau of National Statistics, in the year 2020 alone, internet stores in Kazakhstan doubled their retail sales in the private customer segment. In course of  the past five years, EMEX was able to increase its shipment volume more than 14-fold. The Militzer & Münch courier service has increased the number of employees from 45 to 215.

Thanks to strategic investments in network and system quality, EMEX has so far coped very well with the extraordinary pandemic times, and offers its customers crucial delivery capacities as well as great flexibility. “We are pleased with everyone’s success and thank our customers for their trust,” says Tatyana Vorobyeva. “Their satisfaction spurs us on to continue delivering the highest quality of service also in the future.”

Growth beyond the borders of Kazakhstan is the next step: “Our goal is to roll out EMEX regionally as an organization and as a brand for national logistics in Central Asia, and thus to provide services for customers beyond the local market,” says Nikolaus Kohler, Regional Managing Director Middle East / Central Asia, Business Development Switzerland, M&M Militzer & Münch International Holding AG.

 

EMEX – The Militzer & Münch Courier and Express Service

  • Established: on the Kazakh market since 2004
  • Headquarters: Almaty
  • Branches: Nur-Sultan, Aktau, Atyrau, Aktobe, Karaganda, Kostanay, Kyzylorda, Pavlodar, Petropavlovsk, Oskemen, Uralsk, Shymkent
  • Agents: in 15 more cities in Kazakhstan
  • Employees: 215
  • Fleet: 60 courier vehicles, 5 trucks